:: Faculty Member
 
  Academic Member Details
 
  Prof. Dr. Noor Raihan Ab Hamid
 
  Qualifications
  PhD (Information Systems), Victoria University of Technology, Melbourne Australia - 2006
  MBA (Management Information System), University of Hartford, Connecticut USA -1996
  BSBA (Finance and Economics), University of Hartford, Connecticut USA - 1995
   
  Area of Specialisation
 
Enterprise Systems, Knowledge Management, Strategic Information Systems, Internet Business Model, E-Commerce Systems Design, Internet Marketing, Electronic Customer Relationship Management
   
  Research & Publications
 
  International Journal Publication
1.
Noor Raihan Ab Hamid and Ali Khatibi, "Perceived Risk and Users' Experience Influence on Internet Technology Adoption", WSEAS Transactions on Systems (forthcoming).
2.
Angela Mercy and Noor Raihan Ab Hamid, (2007) "An Agent Based Approach to Procurement: A Review", WSEAS Transactions on Computers, vol. 6(7), pp. 1013- 1019.
3.
Noor Raihan Ab Hamid, G Michael McGrath and Ali Khatibi, (2007) "Retaining Online Consumers: Evidence from South East Asia ", WSEAS Transactions on Systems, vol. 6(3), pp. 541-548.
4.
Noor Raihan Ab Hamid and Michael McGrath, (2005), " The Diffusion of Internet's Interactivity on E-tail Web Sites: A Customer Relationship Model", Communications of the International Information Management Association ( USA ), Vol.2, pp: 45-70.
5.
Noor Raihan Ab Hamid and Norizan Kassim, (2005), "E-CRM: Are We There Yet?, " The Journal of American Academy of Business, Cambridge ( USA ), Vol.6(1), pp. 51-57.
6.
Noor Raihan Ab Hamid and Norizan Kassim, (2004), "Internet Technology as a Tool in Customer Relationship", The Journal of American Academy of Business, Cambridge ( USA ), pp. 103-108.
7.
Noor Raihan Ab Hamid, Zaifuddin Majid and Mohd Rozaini Mohd Rejab, (2003), "The Efficacy of Electronic Procurement to Businesses: Lessons Learnt from Malaysian Industries, WSEAS Transactions on Systems Vol.2(2), p.281-286.
8.
Noor Raihan Ab Hamid and Ali Khatibi, (2003), "Database Imperatives in Managing Firms Supply Chain", WSEAS Transactions on Computers Vol. 2(2), p.379-85.
9.
Sarabdeen Jawahitha , Noor Raihan Ab Hamid & MIM Mazahir, (2003), "Internet Banking: A Comparative Analysis of Legal and Regulatory Framework in Malaysia ", Arab Law Quarterly, vol.18, no:3-4, pp.291-308.
   
  ISI Proceedings
1.
Noor Raihan Ab Hamid and Ali Khatibi, "The importance of emotional features in Web-based CRM" 18 th IRMA International Conference, 19-23 May 2007, Vancouver, Canada, pp. 454-457.
2.
Ayman Abdel Motti, Murali Raman and Noor Raihan Ab Hamid, "ICT for Higher Education in Sudan : Issues and Perspectives", 18th IRMA International Conference, 19-23 May 2007, Vancouver, Canada, pp. 971-974.
3.
Angela Mercy and Noor Raihan Ab Hamid, "Intelligent Agents in E-Procurement", 6th WSEAS International Conference on Artificial Intelligence, Knowledge Engineering and Databases (AIKED '07 ) , 16-19 February, Corfu Island, Greece.
4.
Noor Raihan Ab Hamid and Ali Khatibi, "How Effective are Firm's E-Marketing Tools?", WSEAS 5th International Conference on E-Activities, Venice, Italy , 20-22 November, 2006.
5.
Noor Raihan Ab Hamid and Ali Khatibi, "Consumer Behavior on Internet Technology Adoption, 4th WSEAS International Conference on Multimedia, Internet and Video Technologies ,Lisbon, Portugal, 22-24 September 2006.
6.
"Efficacy of E-Procurement to Businesses: Lessons Learnt from Malaysian Industries", WSEAS International Conference on E-Commerce, Internet Technology and Computer Systems, Rio De Janeiro, Brazil, October 2002.
   
  Other International Conferences
7.
Mercy, A. & Ab Hamid, N. R. (2007, February, 16-19). Intelligent agents in e-procurement. 6th WSEAS International Conference on Artificial Intelligence, Knowledge Engineering and Databases (AIKED '07), Corfu Island , Greece .
8.
Noor Raihan Ab Hamid, Stephen Burgess and Michael McGrath, "Competing Theories on Online Satisfaction and Retention", E-Web Conference, Melbourne, Australia, November 22-25, 2005.
9.
Noor Raihan Ab Hamid and Michael McGrath, "The Diffusion of Internet's Interactivity on E-tail Web Sites: A Customer Relationship Model, 16th Annual Conference of International Information Management Association, Dublin, Ireland, September 9-11, 2005.
10.
" Mobile Commerce: An Evaluation of Marketing Strategy in Malaysia " Accepted for presentation in International Conference on Mobile Commerce, Jakarta, September 13-15 2003.
11.
"Consumer Perceived Importance of Mobile Commerce", The Global Business & Finance Research Conference, London, England, July 14 2003.
12.
"Commercial Software Protection: Copyright or Patent Right", The Global Business & Finance Research Conference, London, England. July 14 2003.
13.
"Electronic Contracts and the Legal Environment", IRFD Virtual Conference World, Forum on Information Society (WFIS) 2003, International Research Foundation for Development (IRFD), UN , USA , February 17-28, 2003
14.
"E-Banking: A Malaysian Legal Paradigm" International Conference on PROLOG, 19-21 October 2001, JAPAN .
15.
"Capitalized or Expensed Computer Software Costs for Internal Use? A Survey on Multimedia Super Corridor Status Companies in Malaysia ", 4th  International Business and Economics Conference (IBEC) 5-6 October 2001, St. Norbert College, De Pere, Wisconsin, USA.
16.
" Web Based Technology as a Tool in Customer Relationship Management: A Study on Malaysian Companies", 2001 International Conference on Intelligent Agents, Web Technologies and Internet Commerce-IAWTIC 2001 Proceedings, 9-11 July 2001, Las Vegas, USA.
   
  Conferences
1.
Mohd Misron Omar, Romiza Md Akhir, Azlina Shaikh Awadz and Noor Raihan Ab Hamid. (2010, June 1). Knowledge Management: Using Microsoft Office Sharepoint Server to Develop Virtual Knowledge Platform. Paper presented at Regional Conference on Knowledge Management Integration in ICT 2010, Putrajaya, Malaysia.
2.
Mohd Misron Omar, Romiza Md Akhir, Azlina Shaikh Awadz and Noor Raihan Ab Hamid. (2010, May 25-27). Knowledge Management Perception: An Exploratory Study of a Payphone Company in Malaysia. Paper presented at Knowledge Management 5 th International Conference (KMICE 2010), Kuala Terengganu, Malaysia.
3.
Mohd Misron Omar, Romiza Md Akhir, Azlina Shaikh Awadz and Noor Raihan Ab Hamid. (December 28-30, 2009). An Exploratory Study on Perception of Knowledge Management: A Case Study of a Large Telecommunication Company. 1st International Conference On Finance, Business & Accounting (FBAglobe), Universiti Tun Abdul Razak, Razak Campus, Capital Square, Kuala Lumpur. Malaysia