Casanova Club had a tremendous record of sales for their alcoholic drinks since began operations. However, the club was not at its 'best' anymore. The sales began to drop rapidly so did the number of customers. Meanwhile, the bartender had done something unethical & unacceptable especially to the customers. Does it relate to the problem faced by the club? Or is it just one of the irresponsible acts carried out by the staff? The questions need to be answered.