Cases For Publication (UCWC103)
Abstract

ELECTRICITY SUPPLY INDUSTRY: TNB, TARIFF AND CONSUMER

Syed Omar Syed Agil
Azwan Omar

This case is about a privatized utility firm steered by the government to supply reliable and sustainable electricity to consumers and businesses. The endeavor of privatization is to promote competition and economic efficiency in the electricity sector. While the demand for electricity is increasing, the firm also faces increasingly high expenditures which result in erosion of its profit margins, prompting the firm to take steps which may change the fate of its employees, consumers and businesses